Payment Policy

Last updated: November 26, 2025

At Just Charms, we aim to provide a secure and convenient payment experience for all our customers. This Payment Policy explains the accepted payment methods, currency, security measures, and other related information.

Accepted Payment Methods

We accept a variety of trusted and widely-used payment methods to make your shopping experience seamless. These include:

  • American Express
  • Apple Pay
  • Discover
  • Google Pay 
  • Klarna
  • Maestro
  • MasterCard
  • Shop Pay
  • Union Pay
  • Visa Card

All payments are processed in GBP (£). Please ensure your payment method supports this currency before completing your order.

Payment Processing

Secure Transactions:
All payments are encrypted and processed through reliable and secure payment gateways.

Authorization:
When you place an order, your payment is authorized immediately. The transaction will appear on your statement as pending until the order is processed.

Order Verification:
For security purposes, we may verify the information provided during checkout. This can include contacting the cardholder or bank to confirm the transaction.

Payment Confirmation:
Once the payment is successfully processed, you will receive an order confirmation email from us at info@justcharms.co.uk

Payment Failures

In some cases, a payment may fail due to:

  • Incorrect card details
  • Expired card
  • Insufficient funds
  • Restrictions set by the card issuer

If a payment fails, you will be notified via email and asked to use an alternate payment method to complete your order.

Recurring Payments and Installments

Some payment methods, such as Klarna, may offer installment options. Please review the specific terms provided by the payment provider before choosing this option. Just Charms is not responsible for installment plan terms set by third-party providers.

Currency and Taxes

All transactions are processed in GBP (£). Prices displayed on our website include applicable UK taxes where required.

Please note that any bank fees, currency conversion charges, or international transaction fees imposed by your payment provider are the responsibility of the customer.

Refunds and Cancellations

Refunds will be issued back to the original payment method within the timeframe stated in our Return & Refund Policy

Orders can be canceled before processing. If your order has already been shipped, please refer to the return policy for next steps.

Business Details

Business Name: Just Charms
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+0)
Business Phone: +44 7438 436875
Business Email: info@justcharms.co.uk
Business Address: 200 Church Road London E10 7BQ United Kingdom